Training as a manager at wendy's makes me think a lot. There are actually a lot of parallels already in what I've learned in the past about managing a business, what I'm learning now as a manager, and what I learn in my business classes.
One thing that really stood out to me this week is "plan B" because of a recent lunch rush where Brittany went into labor, and I had to shift my crew around to the best I could maintaining a high level of quality in speed, service and product. Sometimes things happen, and they aren't really good things and they might not be bad things, they are just things that derail the plan, and you have to make a new plan.
So, let the planning begin!
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